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This content provides legal information on safety measures for goods or services used by consumers, measures to be taken by business operators concerning defective goods, and how consumers should be compensated for damage.
The following document outlines various certification systems of which food product consumers should be aware, including the agricultural/livestock/marine product origin indication system, Good Agricultural Practices (GAP) certification, the geographic indication system, Hazard Analysis and Critical Control Points (HACCP), and eco-friendly agricultural/marine product certification. Food information search methods such as the traceability system are also discussed.
In addition, various report/reward systems that reward individuals who report food products that are of low quality or in violation of the origin indication system, etc., methods of settlement of disputes over food products, and methods of damage compensation are examined.
Online Shopping in Daily Life
Recently, online shopping mall transactions, home shopping, and electronic payment have become an integral part of daily life, along with e-commerce and mail order transactions. Under such circumstances, there is now a pressing need to protect consumers’ rights by encouraging such transactions to be carried out fairly.
The 「Act on the Consumer Protection in Electronic Commerce, etc.」 was enacted to protect consumers’ rights and interests in e-commerce and mail order transactions by ensuring consumers’ right to withdraw from a subscription and cancel a contract concerning their purchase of goods and services and to regulate the businesses concerned.
This content sets forth information on the laws pertaining to online shopping and e-commerce, with the focus on such details as member subscription, door-to-door delivery, exchange, refund, return, consumer dispute, etc.
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